Technical Service

To effectively support our customers, many of our field-service technicians and field-service engineers live in and around the major US metropolitan areas. In addition, Pearson factory technicians and engineers regularly travel to customer sites for installation, commissioning, servicing and troubleshooting. Many international areas are covered through local partners, who have been comprehensively trained at Pearson.

Our Service Department is ready to support you:

  • 24 hour Live Technical Support
  • Technical Consulting
  • Machine Audits
  • Commissioning Programs
  • Production Run Support
  • Preventive Maintenance
  • Customized Training Programs
  • Safety Inspections
  • Technical Documentation
  • Remote Access Support


Contact Us:

24/7 Toll Free: 800-732-7766
Phone: 509-838-6226
Email: ServiceTechSupport@PearsonPkg.com