Sales Support Representative

Location: Spokane, WA


Your role with us:

As a Sales Support Representative for Pearson Packaging Systems, you will assist salespeople with creating and sending sales proposals/contracts, processing sales orders, working closely with project management, finance, engineering, marketing and operations. The Sales Support Representative is considered an integral part of the sales department and is expected to support salespeople through the sales process, assisting the quota‐ bearing sales staff to generate profitable revenue.

Does this sound like you?

  • You are a strong communicator.  You can provide excellent customer service while fulfilling the overall needs of the customer, salesperson and company. You display courtesy and sensitivity, and can easily navigate emotional situations.
  • You are organized and detail oriented.  You are the most organized person you know, and consistently deliver accurate work. You can use your time efficiently to prioritize and plan work activities.
  • You can navigate through change.  You see change as an opportunity to improve rather than an obstacle to overcome.
  • You are dependable.  You are punctual and can be relied upon to your commitments and follow through with your tasks.
  • You are a problem solver.  You can solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.


How you will contribute to our growth:

  • By working supporting our Sales staff to generate profitable revenue.
  • By working with Sales staff, Project Management, Finance, Engineering, Marketing, and Operations to seamlessly process sales proposals/contracts and sales orders.


What you will need to succeed:

  • 2+ years of formal customer service or sales support experience
  • Excellent written and verbal communication skills
  • Strong organizational, presentation, and problem-solving skills
  • Demonstrated ability to use MS Office, including Word, Excel, PowerPoint and Outlook.
  • Highly proficient in the use of CRM systems (Salesforce, Epicor, etc.)


What we will offer you:

  •  Competitive industry compensation
  • Our top-tier Health and Wellness Plan offers ease of mind and ensures that you and your family are well taken care of.
  • Time and time again, we have been recognized amongst the most progressive workplaces in our industry.
Pearson Packaging Systems is an Equal Opportunity Employer.