{"id":1104,"date":"2017-01-18T12:00:45","date_gmt":"2017-01-18T20:00:45","guid":{"rendered":"https:\/\/pearsonpkg.com\/?post_type=press_release&#038;p=1104"},"modified":"2024-09-03T08:55:27","modified_gmt":"2024-09-03T15:55:27","slug":"pearson-becomes-fanuc-certified-servicing-provider-csp","status":"publish","type":"press_release","link":"https:\/\/pearsonpkg.com\/es\/resources\/pearson-becomes-fanuc-certified-servicing-provider-csp\/","title":{"rendered":"Pearson se convierte en proveedor de servicios certificado (CSP) de FANUC"},"content":{"rendered":"<p>Spokane, WA: Pearson Packaging Systems, proveedor de soluciones completas de automatizaci\u00f3n de l\u00ednea y socio de FANUC desde hace mucho tiempo, avanza hoy para convertirse en un proveedor de servicios certificado (CSP) de FANUC. Pearson ahora puede aumentar su oferta de servicios a los clientes al asumir la responsabilidad total de diagnosticar problemas y ejecutar reparaciones de garant\u00eda que anteriormente habr\u00edan requerido la asistencia directa de FANUC. Mantenido por menos de 5% de todos los integradores de sistemas autorizados en todo el pa\u00eds, Pearson es el \u00fanico integrador en la costa oeste con tal acreditaci\u00f3n.<\/p>\n<p>Despu\u00e9s de completar el programa de capacitaci\u00f3n de equipos y celdas automatizadas de FANUC centrado en la operaci\u00f3n mec\u00e1nica y el\u00e9ctrica, el mantenimiento preventivo y reactivo, la programaci\u00f3n de software avanzada, la resoluci\u00f3n de problemas y la seguridad, los t\u00e9cnicos seleccionados de Pearson ahora son ingenieros de servicio certificados (CSE). Dos t\u00e9cnicos obtuvieron Master Certifications (MCSE), el nivel m\u00e1s alto de acreditaci\u00f3n disponible a trav\u00e9s de FANUC Robotics North America.<\/p>\n<p>Ahora, Pearson est\u00e1 equipado para servir como \u00fanico punto de contacto de los clientes para todos los problemas t\u00e9cnicos. Los robots generalmente no funcionan como equipos discretos, sino como parte integral de un sistema. Por lo tanto, los clientes se beneficiar\u00e1n de la comprensi\u00f3n general del sistema de Pearson y de su capacidad para adoptar un enfoque hol\u00edstico para la resoluci\u00f3n de problemas y las mejoras del sistema.<\/p>\n<p>\u201cEstamos entusiasmados con la oportunidad de mejorar a\u00fan m\u00e1s la experiencia de los clientes con nosotros. Al asociarse con un proveedor de servicios certificado (CSP) de FANUC, nuestros clientes pueden anticipar un tiempo de respuesta m\u00e1s r\u00e1pido y un diagn\u00f3stico y una resoluci\u00f3n potencialmente m\u00e1s r\u00e1pidos de sus problemas de rob\u00f3tica. El valor de tener un solo recurso con conocimiento experto no solo de equipos y componentes de embalaje secundario seleccionados, sino tambi\u00e9n del sistema en su conjunto, equivale a ahorros de costos y una soluci\u00f3n hol\u00edstica m\u00e1s efectiva\u201d, afirma Leo Robertson, director de operaciones de Pearson.<\/p>\n<p>Como parte del programa, Pearson mantendr\u00e1 un stock adecuado de piezas esenciales de FANUC, denominadas &quot;kits de emergencia&quot;. Tener las piezas de repuesto necesarias en stock reducir\u00e1 la probabilidad de un tiempo de inactividad operativo prolongado a la espera de las entregas de piezas.<\/p>\n<p>Para obtener m\u00e1s informaci\u00f3n relacionada con las capacidades y calificaciones del proveedor de servicio certificado (CSP) de FANUC, comun\u00edquese con nosotros al (509) 838-6226 o al n\u00famero gratuito (800) 732-7766.<\/p>","protected":false},"excerpt":{"rendered":"<p>Spokane, WA &#8211; Pearson Packaging Systems, provider of full-end-of line automation solutions and longstanding FANUC partner today advances to become a FANUC Certified Servicing Provider (CSP). Pearson is now able to augment its service offering to customers by taking full responsibility for diagnosing issues and executing warranty repairs that would previously have required FANUC-direct assistance. 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